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Care Coordination Team
We believe in person-centered care coordination. Person-centeredness is the awareness that the individuals we serve are the decision-makers in their lives, not us. Our professional and certified Care Coordinators have extensive knowledge of resources available throughout Alaska communities. We are passionate and dedicated to providing you with the information you need to select your own services.
Care Coordination Leadership
Care Coordination Director
Jennifer has worked in the social service field for 27 years and has a Bachelor’s degree in Psychology and Library Science from Western Kentucky University.
Before joining our Care Coordination team Jennifer worked as an In-Home Services Specialist for ARA. Prior to that she was a Resource Navigator at Alaska Brain Injury Network. In 2016 Jennifer assisted management to establish our Care Coordination team in Mat-Su and served as its supervisor.
Working with individuals and their support network to empower them in their decisions is something that Jennifer really enjoys. Jennifer leads our team to provide person-centered services that can be depended on.
Care Coordination Director
Jennifer has worked in the social service field for 27 years and has a Bachelor’s degree in Psychology and Library Science from Western Kentucky University.
Before joining our Care Coordination team Jennifer worked as an In-Home Services Specialist for ARA. Prior to that she was a Resource Navigator at Alaska Brain Injury Network. In 2016 Jennifer assisted management to establish our Care Coordination team in Mat-Su and served as its supervisor.
Working with individuals and their support network to empower them in their decisions is something that Jennifer really enjoys. Jennifer leads our team to provide person-centered services that can be depended on.
Care Coordination Supervisor
Audri connects individuals from all walks of life to the services they need to live a full and happy life. She values face-to-face interaction with each individual and their entire team. She knows that the individuals and family members who have been there since day one have voices that need to be heard.
For six years, Audri worked as a Direct Service Provider and volunteered with Special Olympics Alaska Bowling Team. She was a partner and mentor for athletes but admits that most of the time, they were teaching her!
Audri has an immense amount of experience working one-on-one with people who experience intellectual and developmental disabilities. She has a certified nurse assistant license and is working towards a degree in nursing.
📞 907-746-3445 [ext 400]
📠 907-864-3400
✉ amengel@CCRAlaska.org
Care Coordination Supervisor
Audri connects individuals from all walks of life to the services they need to live a full and happy life. She values face-to-face interaction with each individual and their entire team. She knows that the individuals and family members who have been there since day one have voices that need to be heard.
For six years, Audri worked as a Direct Service Provider and volunteered with Special Olympics Alaska Bowling Team. She was a partner and mentor for athletes but admits that most of the time, they were teaching her!
Audri has an immense amount of experience working one-on-one with people who experience intellectual and developmental disabilities. She has a certified nurse assistant license and is working towards a degree in nursing.
📞 907-746-3445 [ext 400]
📠 907-864-3400
✉ amengel@CCRAlaska.org
Anchorage Team
Bio coming soon…
📞 907-561-3313 [ext 145]
✉ jchurch@ccralaska.org
Tami graduated from Biola University with a BA in Psychology. Her interest and the majority of her career has been in working with people with multiple challenges: intellectual & developmental disabilities, physical conditions & illnesses, substance abuse, mental health disorders, etc. Tami’s choice of careers was heavily influenced by her experiences with her youngest brother, who was born with a significant birth defect. With her parents’ support and care, he lived with her family the majority of his young life. Tami has seen the power of love and faith in altering someone’s life when doctors had given no hope. When his medical conditions progressed, he moved to a large group home in Anchorage where he was lovingly cared for by staff. She’s witnessed the power of someone’s life who, though very limited in his communication and physical abilities, made a profound impact on those around him. Through her brother’s life, she learned that someone’s life cannot be measured by what they do, but in the essence of who they are. Through Tami’s work as a Care Coordinator, she seeks to tell each person’s story, so their goals, interests & talents, and support needs are known and met through natural supports, community resources, and Waiver services.
📞 907-561-3313 [ext 109]
✉ tbalts@ccralaska.org
Tami graduated from Biola University with a BA in Psychology. Her interest and the majority of her career has been in working with people with multiple challenges: intellectual & developmental disabilities, physical conditions & illnesses, substance abuse, mental health disorders, etc. Tami’s choice of careers was heavily influenced by her experiences with her youngest brother, who was born with a significant birth defect. With her parents’ support and care, he lived with her family the majority of his young life. Tami has seen the power of love and faith in altering someone’s life when doctors had given no hope. When his medical conditions progressed, he moved to a large group home in Anchorage where he was lovingly cared for by staff. She’s witnessed the power of someone’s life who, though very limited in his communication and physical abilities, made a profound impact on those around him. Through her brother’s life, she learned that someone’s life cannot be measured by what they do, but in the essence of who they are. Through Tami’s work as a Care Coordinator, she seeks to tell each person’s story, so their goals, interests & talents, and support needs are known and met through natural supports, community resources, and Waiver services.
📞 907-561-3313 [ext 109]
✉ tbalts@ccralaska.org
Taylor is a born and raised Alaskan who graduated from Dimond High School. At 18, she went to Tucson, AZ to pursue a degree. She got her BA in psychology, and also graduated with minors in French as well as Special Education. After college, she did a little bit of traveling before returning back to Alaska in 2018.
Taylor has worked in a variety of positions from the service industry to the healthcare industry. Taylor started in this field as a DSP at Hope Community Resources, eventually obtaining her behavioral technician certification, then becoming a mental health case manager. Wanting to expand her horizons, she worked as a case manager at the 4As. While in this position, she helped house over 25 individuals and helped to manage a caseload of 50. Taylor has an extensive history working with marginalized groups, intellectual disabilities, mental health, and those with co-occurring diagnoses.
Taylor has been working at CCRA since January 2024. She loves to find new ways and resources to help each individual she works with. She values face-to-face interaction with every client she takes on. With a background in case management, Taylor is extremely well-versed in resources available to different populations in the Anchorage area. She is always trying to learn new things and figure out how to utilize this knowledge to help clients live full and meaningful lives.
📞 907-561-3313 [ext 125]
✉ TAllen@ccralaska.org
Taylor is a born and raised Alaskan who graduated from Dimond High School. At 18, she went to Tucson, AZ to pursue a degree. She got her BA in psychology, and also graduated with minors in French as well as Special Education. After college, she did a little bit of traveling before returning back to Alaska in 2018.
Taylor has worked in a variety of positions from the service industry to the healthcare industry. Taylor started in this field as a DSP at Hope Community Resources, eventually obtaining her behavioral technician certification, then becoming a mental health case manager. Wanting to expand her horizons, she worked as a case manager at the 4As. While in this position, she helped house over 25 individuals and helped to manage a caseload of 50. Taylor has an extensive history working with marginalized groups, intellectual disabilities, mental health, and those with co-occurring diagnoses.
Taylor has been working at CCRA since January 2024. She loves to find new ways and resources to help each individual she works with. She values face-to-face interaction with every client she takes on. With a background in case management, Taylor is extremely well-versed in resources available to different populations in the Anchorage area. She is always trying to learn new things and figure out how to utilize this knowledge to help clients live full and meaningful lives.
📞 907-561-3313 [ext 125]
✉ TAllen@ccralaska.org
Mat-Su Team
Audri connects individuals from all walks of life to the services they need to live a full and happy life. She values face-to-face interaction with each individual and their entire team. She knows that the individuals and family members who have been there since day one have voices that need to be heard.
For six years, Audri worked as a Direct Service Provider and volunteered with Special Olympics Alaska Bowling Team. She was a partner and mentor for athletes but admits that most of the time, they were teaching her!
Audri has an immense amount of experience working one-on-one with people who experience intellectual and developmental disabilities. She has a certified nurse assistant license and is working towards a degree in nursing.
📞 907-746-3445 [ext 400]
📠 907-864-3400
✉ amengel@CCRAlaska.org
Audri connects individuals from all walks of life to the services they need to live a full and happy life. She values face-to-face interaction with each individual and their entire team. She knows that the individuals and family members who have been there since day one have voices that need to be heard.
For six years, Audri worked as a Direct Service Provider and volunteered with Special Olympics Alaska Bowling Team. She was a partner and mentor for athletes but admits that most of the time, they were teaching her!
Audri has an immense amount of experience working one-on-one with people who experience intellectual and developmental disabilities. She has a certified nurse assistant license and is working towards a degree in nursing.
📞 907-746-3445 [ext 400]
📠 907-864-3400
✉ amengel@CCRAlaska.org
Alyssa has worked with CCRA/ARA for over 3 years. She was influenced to become a Care Coordinator by her parents who work with individuals with special needs and physical, intellectual, and/or developmental disabilities. This inspired her to attend the University of Anchorage Alaska and obtain a Bachelor of Arts degree majoring in Psychology and minoring in Justice.
Alyssa is an extremely caring advocate for the clients under her care. She values face-to-face interactions, connecting with each client individually to better determine the services and assistance necessary so they can live their life to the fullest. She feels that it is extremely important that her clients and their families feel valued and heard. Her mission is to continue to help as many individuals as possible.
In her spare time, Alyssa loves spending time with her family, dog, and two cats. She also enjoys outdoor activities such as fishing and gardening.
📞 907-864-3445 [ext 417]
✉ arussell@ccralaska.org
Alyssa has worked with CCRA/ARA for over 3 years. She was influenced to become a Care Coordinator by her parents who work with individuals with special needs and physical, intellectual, and/or developmental disabilities. This inspired her to attend the University of Anchorage Alaska and obtain a Bachelor of Arts degree majoring in Psychology and minoring in Justice.
Alyssa is an extremely caring advocate for the clients under her care. She values face-to-face interactions, connecting with each client individually to better determine the services and assistance necessary so they can live their life to the fullest. She feels that it is extremely important that her clients and their families feel valued and heard. Her mission is to continue to help as many individuals as possible.
In her spare time, Alyssa loves spending time with her family, dog, and two cats. She also enjoys outdoor activities such as fishing and gardening.
📞 907-864-3445 [ext 417]
✉ arussell@ccralaska.org
Dana grew up in Michigan with her father, mother and younger brother. She attended Oakland University in Rochester Hills Michigan, earning a bachelor’s degree in Occupational Therapy in 2003. Dana moved to Alaska in November 2020 with her boyfriend and their German Shepherd KOBA. They enjoy taking KOBA to the dog park and going for hikes in the valley. Dana looks forward to building a house and making memories in Alaska!
She choose to be a care coordinator because she wants to help advocate for Alaskans in need and help them live a full life—to help tear down obstacles that one might face and give them the best possible outcomes. Dana says that helping others brings her great joy!
📞 907-864-3445 [ext 416]
✉ DBertolone@CCRAlaska.org
Dana grew up in Michigan with her father, mother and younger brother. She attended Oakland University in Rochester Hills Michigan, earning a bachelor’s degree in Occupational Therapy in 2003. Dana moved to Alaska in November 2020 with her boyfriend and their German Shepherd KOBA. They enjoy taking KOBA to the dog park and going for hikes in the valley. Dana looks forward to building a house and making memories in Alaska!
She choose to be a care coordinator because she wants to help advocate for Alaskans in need and help them live a full life—to help tear down obstacles that one might face and give them the best possible outcomes. Dana says that helping others brings her great joy!
📞 907-864-3445 [ext 416]
✉ DBertolone@CCRAlaska.org
As a Care Coordinator, Olga work with participants who need support to live safely and as independently as possible in the home of their choice by assisting them with getting services to maintain quality of life. She ensure that the participants have a choice, safety, independence, and dignity in-home and community-based living with quality services to promote independence and incorporate each individual’s culture and value system.
Prior to joining CCRA in 2016 Olga was a Care Coordinator for Mat-Su Senior Services for 5 years. She also has experience as a nationally certified medical assistant, a PCA, and as a house manager at an assisted living facility for 4 years.
📞 907-864-3419 [ext 419]
✉ otanner@ccralaska.org
As a Care Coordinator, Olga work with participants who need support to live safely and as independently as possible in the home of their choice by assisting them with getting services to maintain quality of life. She ensure that the participants have a choice, safety, independence, and dignity in-home and community-based living with quality services to promote independence and incorporate each individual’s culture and value system.
Prior to joining CCRA in 2016 Olga was a Care Coordinator for Mat-Su Senior Services for 5 years. She also has experience as a nationally certified medical assistant, a PCA, and as a house manager at an assisted living facility for 4 years.
📞 907-864-3419 [ext 419]
✉ otanner@ccralaska.org
As a parent of a child who needs extra care, Amber has acquired the skills to advocate for and assist families on a very personal level. She strives to be a resource to those she works for and always listens to both the words that are said and the ones that aren’t.
Amber believes that family is an integral part of the team and attempts to give them a voice whenever she can. She has spent 17-years providing suggestions and assisting with accessing or changing services as well as linking people to grants and programs and much more.
Amber works primarily with Children with Complex Medical Conditions and people with Intellectual and Developmental Disabilities. She is always open to learning from those she works with and willing to share her own personal experiences. Amber has an Associates of Applied Science degree and Bachelor of Health Science degree in Human Services with an emphasis on Family and Youth Services from the University of Alaska Anchorage.
📞 907-864-3411 [ext 411]
✉ abartz@ccralaska.org
As a parent of a child who needs extra care, Amber has acquired the skills to advocate for and assist families on a very personal level. She strives to be a resource to those she works for and always listens to both the words that are said and the ones that aren’t.
Amber believes that family is an integral part of the team and attempts to give them a voice whenever she can. She has spent 17-years providing suggestions and assisting with accessing or changing services as well as linking people to grants and programs and much more.
Amber works primarily with Children with Complex Medical Conditions and people with Intellectual and Developmental Disabilities. She is always open to learning from those she works with and willing to share her own personal experiences. Amber has an Associates of Applied Science degree and Bachelor of Health Science degree in Human Services with an emphasis on Family and Youth Services from the University of Alaska Anchorage.
📞 907-864-3411 [ext 411]
✉ abartz@ccralaska.org
Christine, a lifelong Alaskan born and raised in the Alaskan bush, is passionate about improving the lives of fellow Alaskans facing challenges. With over 11 years of experience serving Alaskan seniors and a background in Early Child Development (CDA), Christine worked at Providence Early Learning Center for 11 years, gaining extensive experience with children with disabilities at a preschool/kindergarten level.
Her personal experiences with Alzheimer’s and dementia, both within her family and among clients affected by the disease, inspired Christine’s interest in Care Coordination. This career choice was solidified after working with Care Coordinators both personally and professionally. She sees it as a way to better serve the Alaskan community and looks forward to building relationships with individuals and their families.
In her free time, Christine enjoys spending time with her family, relaxing at home, and participating in Dog Sports around the State with her three dogs.
📞 907-746-3445 [ext 402]
📠 907-864-3400
✉ CODonnell@CCRAlaska.org
Christine, a lifelong Alaskan born and raised in the Alaskan bush, is passionate about improving the lives of fellow Alaskans facing challenges. With over 11 years of experience serving Alaskan seniors and a background in Early Child Development (CDA), Christine worked at Providence Early Learning Center for 11 years, gaining extensive experience with children with disabilities at a preschool/kindergarten level.
Her personal experiences with Alzheimer’s and dementia, both within her family and among clients affected by the disease, inspired Christine’s interest in Care Coordination. This career choice was solidified after working with Care Coordinators both personally and professionally. She sees it as a way to better serve the Alaskan community and looks forward to building relationships with individuals and their families.
In her free time, Christine enjoys spending time with her family, relaxing at home, and participating in Dog Sports around the State with her three dogs.
📞 907-746-3445 [ext 402]
📠 907-864-3400
✉ CODonnell@CCRAlaska.org
Rebecca brings her background in education, holding a BA in Art Education from the University of Maine in Orono, to our care coordination team. With a strong understanding of reasonable accommodation, educational modifications, adaptive approaches, and individualized plans, Rebecca is well-equipped for her role.
Her journey leading up to joining CCRA includes several years of experience. In her most recent position, she served in case management for a local provider agency. Rebecca has also contributed in various capacities, providing direct care support as a PCA, DSP, Job Coach, ABA classroom aide, Camp Counselor for disabled children and adults, and elder care for a beloved family member.
Excited to be part of the supportive environment at CCRA, Rebecca appreciates the unique atmosphere that fosters growth and purpose. She values the daily opportunities to collaborate with an amazing team that shares her values. Rebecca sees CCRA as a place where she can achieve her goal of advocating for others and raising awareness about the unique individuals the team serves.
📞 907-746-3445 [ext 404]
📠 907-864-3400
✉ RCooney@CCRAlaska.org
Rebecca brings her background in education, holding a BA in Art Education from the University of Maine in Orono, to our care coordination team. With a strong understanding of reasonable accommodation, educational modifications, adaptive approaches, and individualized plans, Rebecca is well-equipped for her role.
Her journey leading up to joining CCRA includes several years of experience. In her most recent position, she served in case management for a local provider agency. Rebecca has also contributed in various capacities, providing direct care support as a PCA, DSP, Job Coach, ABA classroom aide, Camp Counselor for disabled children and adults, and elder care for a beloved family member.
Excited to be part of the supportive environment at CCRA, Rebecca appreciates the unique atmosphere that fosters growth and purpose. She values the daily opportunities to collaborate with an amazing team that shares her values. Rebecca sees CCRA as a place where she can achieve her goal of advocating for others and raising awareness about the unique individuals the team serves.
📞 907-746-3445 [ext 404]
📠 907-864-3400
✉ RCooney@CCRAlaska.org
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