Care Coordination Team

We believe in person-centered care coordination. Person-centeredness is the awareness that the individuals we serve are the decision-makers in their lives, not us. We provide you with the information you need to select your own services.


Care Coordination Leadership

Jennifer
Jennifer
Ivory - Alaska

Director of Care Coordination 
Jennifer has worked in the social service field for 23 years and has a Bachelor’s degree in Psychology and Library Science from Western Kentucky University.

Before joining our Care Coordination team Jennifer worked as an In-Home Services Specialist for ARA. Prior to that she was a Resource Navigator at Alaska Brain Injury Network. In 2016 Jennifer assisted management to establish our Care Coordination team in Mat-Su and served as its supervisor.

Working with individuals and their support network to empower them in their decisions is something that Jennifer really enjoys. Jennifer leads our team to provide person-centered services that can be depended on.

📞 907-864-3415
JIvory@CCRAlaska.org

Tess
Tess
Staton - Juneau

Care Coordination Supervisor
Born and raised in Juneau, Tess is familiar with the resources that are available and has strong community connections, which at times has been extremely beneficial to helping coordinate services and care.

Following graduation from Lewis and Clark College with a BA in Psychology Tess began working as a case manager/service coordinator at a local providing agency, working specifically with individuals who experienced complex medical conditions. Prior to that, a behavioral health specialist, providing direct care to individuals, who experienced mental health disorders, in group homes.

As a care coordinator, Tess is an advocate to individuals who are elderly and experience dementia-related symptoms, and to those who experience physical and/or intellectual disabilities. In her role, with support from the care coordination team, she writes the individual’s annual waiver for habilitative services, which helps ensure they have enough support so that they can live their own best life.

Tess is passionate about helping others.

📞 907-500-7456
📠 907-500-7457
TStaton@ccralaska.org

Audri
Audri
Mengel - Mat-Su

Care Coordination Supervisor
Audri connects individuals from all walks of life to the services they need to live a full and happy life. She values face-to-face interaction with each individual and their entire team. She knows that the individuals and family members who have been there since day one have voices that need to be heard.

For six years, Audri worked as a Direct Service Provider and volunteered with Special Olympics Alaska Bowling Team. She was a partner and mentor for athletes but admits that most of the time, they were teaching her!

Audri has an immense amount of experience working one-on-one with people who experience intellectual and developmental disabilities. She has a certified nurse assistant license and is working towards a degree in nursing.

📞 907-746-3445   [ext 400]
📠 907-864-3400
amengel@CCRAlaska.org

Liz
Liz
Smith - Anchorage

Care Coordination Supervisor
For more than 8 years, Liz has been working in Care Coordination and focusing her efforts on helping people get onto the Home and Community Based Waiver and working with the in-home folks who do not qualify for the waiver. She also has extensive experience serving Alaska’s rural communities.

Liz works with seniors, and with people who have Intellectual and Developmental Disabilities. She is often inspired by the people she works with for their wisdom, their humor and their ability to overcome obstacles.

📞 907-561-3313   [ext 145]
lsmith@ccralaska.org


Anchorage Team

Ruth
Ruth
Quinlan - CC Program Assistant

Ruth grew up in Iowa, went to college in Ohio, then left the Midwest 29 years ago to move to Alaska.

She earned her Bachelor’s in Sociology from Miami University, Oxford, Ohio, and has experience working with mentally and physically challenged youth and abused women and children. Most recently she has worked in administrative assistant positions supporting direct care staff.

Ruth’s Grandmother and Aunt experienced dementia.

Ruth loves animals and has volunteered as a foster for dogs and cats.  Currently, she has one cat who prefers to be an only child.

📞 907-771-9146
rQuinlan@ccralaska.org

Nikita
Nikita
Linn - Care Coordinator

Nikita earned her Bachelor’s Degree in Social Work from the University of Alaska Anchorage in 2016. She spent the next five years working with women and children experiencing homelessness through Catholic Social Services.

She joined Care Coordination Resource of Alaska in 2021 when she was looking for a chance to deepen her understanding of ways to serve within the community. She also provides care to a disabled family member. Providentially, she joined Care Coordination Resource of Alaska and began learning about the populations we serve and the services we offer, when she learned that she has multiple extended family members who’ve experienced dementia diagnoses.

📞 907-561-3313   [ext 119]
nlinn@ccralaska.org

Myeongsun (May)
Myeongsun (May)
Olson - Care Coordinator

Myeongsun (May) was born and raised in South Korea and came to Alaska in 2014. She graduated from Hannam University in South Korea and has a Bachelor of Arts Degree in both Christian Studies and Public Administration. Myeongsun speaks and writes in both Korean and English.

In the beginning of 2021, she became a Certified Care Coordinator and in April of 2021 she joined CCRA. Her goal is to help under-served populations navigate the many different community systems and find the best care team to meet their individual needs. Myeongsun advocats on behalf of her clients, provides them information and guides them through the paperwork & communications needed to make informed decisions when it comes to obtaining adequate supports within their community.

Before becoming a Care Coordinator she was a Personal Care Assistance working for seniors who needed hands-on assistance for daily living activities. She became a Case Manager which involved serving seniors and individuals with physical or intellectual disabilities in need of support to live safely and independently, both, in-home and in the community. Myeongsun was in this position for 3 years and advocated alongside her clients to empower them to make their own choices when it came to coordinating the right services with well-trained professional staff.

She believes that her role as a Care Coordinator provides a bridge across multiple systems and ensures clients are informed and empowered to lead to a more fulfilling, healthier and happier life.

📞 907-561-3313   [ext 142]
molson@ccralaska.org

Noel
Noel
Tanap - Care Coordinator

Noel was born and raised in Hawaii and, is a recent transplant to Alaska. He has his Bachelor’s Degree in Psychology from Hawaii Pacific University. Noel joined Care Coordination of Alaska in 2020, having previously worked as a Resident Crisis manager and behavioral health technician, helping people with mental illness transition into the community. He was drawn to working with the Alzheimer’s Resource of Alaska because both his father and grandfather dealt with dementia. In his spare time, Noel enjoys traveling, reading, movies, and spending time outdoors with his dog.

📞 907-561-3313   [ext 147]
ntenap@ccralaska.org

Tami
Tami
Balts - Care Coordinator

Tami graduated from Biola University with a BA in Psychology. Her interest and the majority of her career has been in working with people with multiple challenges: intellectual & developmental disabilities, physical conditions & illnesses, substance abuse, mental health disorders, etc. Tami’s choice of careers was heavily influenced by her experiences with her youngest brother, who was born with a significant birth defect. With her parents’ support and care, he lived with her family the majority of his young life. Tami has seen the power of love and faith in altering someone’s life when doctors had given no hope. When his medical conditions progressed, he moved to a large group home in Anchorage where he was lovingly cared for by staff. She’s witnessed the power of someone’s life who, though very limited in his communication and physical abilities, made a profound impact on those around him. Through her brother’s life, she learned that someone’s life cannot be measured by what they do, but in the essence of who they are. Through Tami’s work as a Care Coordinator, she seeks to tell each person’s story, so their goals, interests & talents, and support needs are known and met through natural supports, community resources, and Waiver services.

📞 907-561-3313   [ext 109]
tbalts@ccralaska.org

Gabriela
Gabriela
Harbison - Care Coordinator

Gabriela is fluent in English and Spanish and has experience on both sides of the tortilla of caregiving. As the caregiver for her own mother and through her work as a Care Coordinator, she has a lot of experience with assisted living homes and other professional caregiving programs. Her professional and personal experiences make her passionate about helping seniors get the supports they need.

Since she believes actions always speak louder than words, Gabriela strives to be on top of her game to provide the best recommendations for each individual she works with. She gives volume to each person’s unique voice. Gabriela graduated from the University of Alaska Anchorage with a Bachelor of Science degree in Social Work.

📞 907-561-3313   [ext 103]
gharbison@ccralaska.org

Brandy
Brandy
Barnes - Care Coordinator

Brandy has been providing Care Coordination services for 14 years. She has worked with People First of Alaska – Anchorage Chapter as a mentor providing assistance and guidance to the board and members to expand advocacy and disability awareness throughout the state.

Because of undiagnosed Scarlet Fever, Brandy’s cousin lost his hearing at a young age, piquing her interest in deaf culture and giving her an appreciation for the many different ways people can be different and unique.

She graduated from the University of Alaska Anchorage with a Bachelor of Science degree in Psychology and an Associate’s in Human Services with an emphasis in Disabilities. She works with people with intellectual and developmental disabilities as well as those who experience mental illness and people with ISB.

📞 907-561-3313   [ext 129]
bbarnes@ccralaska.org

Liz
Liz
Smith - Anchorage

Care Coordination Supervisor
For more than 8 years, Liz has been working in Care Coordination and focusing her efforts on helping people get onto the Home and Community Based Waiver and working with the in-home folks who do not qualify for the waiver. She also has extensive experience serving Alaska’s rural communities.

Liz works with seniors, and with people who have Intellectual and Developmental Disabilities. She is often inspired by the people she works with for their wisdom, their humor and their ability to overcome obstacles.

📞 907-561-3313   [ext 145]
lsmith@ccralaska.org


Mat-Su Team

Erin
Erin
Weis - Care Coordinator

Erin joined our Care Coordination team in April, 2021. She comes to CCRA with 13 years of experience working in Health & Social Services, bringing with her a vast knowledge of Medicaid Home & Community Based Services and Personal Care Supports.

Erin started her career as a Direct Support Professional in 2008 and has served in various roles over the years, her favorite role has been a Care Coordinator for individuals on the ALI, APDD, CCMC and IDD Waivers. In Erin’s free time she enjoys being with her family, working in her garden and baking. Erin holds a special place in her heart for our elders and individuals who experience disabilities, she is very excited to reenter Care Coordination and feels blessed to continue on her journey of helping others.

📞 907-746-3445
📠 907-746-3439
eweis@ccralaska.org

Tazz
Tazz
Studie - Care Coordinator

Tazz has worked in the Care Coordination field for 7 years as direct support staff, as a Case Manager as well as a Case Manager Supervisor. She enjoys working with individuals with developmental and emotional disabilities as well as with elders. Tazz is very versed and knowledgeable in Personal Care Services and has a passion to help others live as independently and safe as possible in the community of their choice.

Born and raised in Palmer Alaska, when she is not working she enjoys watching movies, camping, fishing, swimming, playing basketball, enjoying local music in the park and painting rocks with her grandmother. The most common question she gets asked: “is Tazz your real name and is it short for anything?” Tazz is her real first name and it is not short for anything. Tazz looks forward to working with her new clients and building relationships with them in the years to come.

📞 907-746-3445
tstudie@ccralaska.org

Randy
Randy
Hart - Care Coordinator

Randy served in the U.S. Army for eight years. While he served, he developed a strong passion to help, serve, and give back to his community.

Prior to joining CCRA 1 year ago, Randy was a Community Programs Coordinator that worked with severely emotionally disturbed children and adolescents at AK Child & Family. He has also worked as a Direct Service Provider at Mat-Su Services for children and adults and as a camp counselor and kayak guide. Because of his previous personal and employment experience he understands how frustrating and time-consuming it can be to navigate the processes needed to discover and be able to utilize available community resources. It is Randy’s goal to make those processes and resources as easy as possible to understand, navigate, and obtain for the clients he serves.

Randy has a Bachelor’s Degree in Sociology from the University of Alaska Anchorage, and he is always interested in hearing a good joke, pun, or attempting to make someone smile and brighten their day!

📞 907-864-3404
rHart@ccralaska.org

Jessica
Jessica
Massman - Care Coordinator

Jessica has been providing care coordination through CCRA for over 2 years. Prior to joining CCRA Jessica cultivated 6 years of experience serving community members in Alaska working at United Way, Covenant House, and STAR.

Through Care Coordination, Jessica helps connect individuals with the services they need to lead safe and independent lives, with focus on the ALI and IDD waivers as well as those individuals who may not qualify for a waiver yet, but who need in-home services. Jessica is certified in all waivers.

Jessica has a Bachelor of Human Services from UAA and is forever grateful that she chose the helping path.

📞 907-864-3418
jMassman@ccralaska.org

Olga
Olga
Tanner - Care Coordinator

As a Care Coordinator, Olga work with participants who need support to live safely and as independently as possible in the home of their choice by assisting them with getting services to maintain quality of life. She ensure that the participants have a choice, safety, independence, and dignity in-home and community-based living with quality services to promote independence and incorporate each individual’s culture and value system.

Prior to joining CCRA in 2016 Olga was a Care Coordinator for Mat-Su Senior Services for 5 years. She also has experience as a nationally certified medical assistant, a PCA, and as a house manager at an assisted living facility for 4 years.

📞 907-864-3419  [ext 419]
atanner@ccralaska.org

Donny
Donny
Cox - Care Coordinator

Donny Cox has been a Care Coordinator since January 2018. He feels he helps individuals and their families navigate a complex system to obtain assistance with their every day physical needs and advocate for their wellbeing.

He has:

  • Worked with the Medicaid state of Alaska programs since 2005
  • Overseen Personal Care Assistant Agencies, worked with the IDD population and group homes
  • Facilitated openings of Assisted Living homes
  • Worked with the State of Alaska Senior and Disabilities Services to obtain a view from the state’s side.

Donny went to school in Tempe Arizona and has always felt a bond with the IDD community. He feels he has a sense of calm and connection to assist and advocate for individuals.

📞 907-864-3416  [ext 416]
dcox@ccralaska.org

Amber
Amber
Bartz - Care Coordinator

As a parent of a child who needs extra care, Amber has acquired the skills to advocate for and assist families on a very personal level. She strives to be a resource to those she works for and always listens to both the words that are said and the ones that aren’t.

Amber believes that family is an integral part of the team and attempts to give them a voice whenever she can. She has spent 13-years providing suggestions and assisting with accessing or changing services as well as linking people to grants and programs and much more.

Amber works primarily with Children with Complex Medical Conditions and people with Intellectual and Developmental Disabilities. She is always open to learning from those she works with and willing to share her own personal experiences. Amber has an Associates of Applied Science degree and Bachelor of Health Science degree in Human Services with an emphasis on Family and Youth Services from the University of Alaska Anchorage.

📞 907-864-3411  [ext 411]
abartz@ccralaska.org

Audri
Audri
Mengel - Mat-Su

Care Coordination Supervisor
Audri connects individuals from all walks of life to the services they need to live a full and happy life. She values face-to-face interaction with each individual and their entire team. She knows that the individuals and family members who have been there since day one have voices that need to be heard.

For six years, Audri worked as a Direct Service Provider and volunteered with Special Olympics Alaska Bowling Team. She was a partner and mentor for athletes but admits that most of the time, they were teaching her!

Audri has an immense amount of experience working one-on-one with people who experience intellectual and developmental disabilities. She has a certified nurse assistant license and is working towards a degree in nursing.

📞 907-746-3445   [ext 400]
📠 907-864-3400
amengel@CCRAlaska.org


Juneau Team

Nicholas
Nicholas
Marinelli - Care Coordinator

Nicholas has been a Care Coordinator with ARA for 2 years. With a Bachelor of Science from Oregon State University, he has worked both in health and human services and education and has experience providing direct support, case management, and coordination of services.

Nicholas has a lot of experience with IDD Waivers and has worked with a lot of folks who experience an intellectual and/or developmental disability. He has a strong understanding of what it means to be an advocate and how to act as a support for individuals and families.

Nicholas says, “As a care coordinator, I am an advocate. My responsibility is to guide individuals who experience dementia-related symptoms, and those who experience physical and/or intellectual disabilities. My roll is to write the individual’s plan for supports granted under an annual waiver. The goal is to ensure they have enough support so that they can have the choice to remain autonomous in their home and community. I meet with the individual on a monthly basis to ensure the quality and adequacy of the services they are receiving. Additionally, I work with the individual’s entire team (family, medical provider, habilitative providing agency, etc.) coordinating satisfactory services for them; helping them connect to the locally available resources.

“Throughout my career, my work has been devoted to building stronger communities. I believe that the more individuals who are able to participate in the community the stronger the community is. My goal as a Care Coordinator is to help people remain in a place of their choosing, as a participant in their community. I want to work with individuals to identify the resources available and select services that best fit their needs.”

📞 907-500-7456
📠 907-500-7457
nMarinelli@ccralaska.org

Tiffany
Tiffany
Schneider - Care Coordinator

Joining ARA 3 years ago, Tiffany believes her personal experiences allow her to connect with individuals and their families on a personal level. Believing that every person has a voice that deserves to be heard, she uses a person-centered approach connecting community and natural supports in response to the individuals’ goals, needs, and personal preferences. She also believes in promoting positive and effective communication with all team members while valuing collaboration.

Tiffany attended the University of Phoenix and received an Associate of Arts with a concentration in Psychology and a Bachelor of Science Degree in Human Services with a concentration in addictions.

In 2009, she became a step-parent to her son who experiences an intellectual disability and has learned ways to advocate for him across all settings. The struggles they endured as a family raising a child with many extra needs inspired her to go back to school so she could help other families navigate the same hurdles she and her family experienced.

While attending school, Tiffany took on a paid intern position at Genesee Lake School, in Oconomowoc, WI, a school that is nationally recognized for providing treatment programs, therapeutic school settings, and advocacy for children, adolescents, and young adults with developmental disabilities, mental health disorders, neurological disorders, and/or emotional disturbances. She started as one-on-one support staff in the classroom, and after 3 months, she was promoted to an instructional aide in a high-needs classroom with children ranging from 9 to 14 years old.

While working at Genesee Lake School for two and a half years, Tiffany learned different therapeutic approaches to teaching, as well as implementing different therapeutic tools to better assist children who experience different abilities, and to prepare them for transitioning back into their traditional school setting.

📞 907-500-7456
tschneider@ccralaska.org

Tess
Tess
Staton - Juneau

Care Coordination Supervisor
Born and raised in Juneau, Tess is familiar with the resources that are available and has strong community connections, which at times has been extremely beneficial to helping coordinate services and care.

Following graduation from Lewis and Clark College with a BA in Psychology Tess began working as a case manager/service coordinator at a local providing agency, working specifically with individuals who experienced complex medical conditions. Prior to that, a behavioral health specialist, providing direct care to individuals, who experienced mental health disorders, in group homes.

As a care coordinator, Tess is an advocate to individuals who are elderly and experience dementia-related symptoms, and to those who experience physical and/or intellectual disabilities. In her role, with support from the care coordination team, she writes the individual’s annual waiver for habilitative services, which helps ensure they have enough support so that they can live their own best life.

Tess is passionate about helping others.

📞 907-500-7456
📠 907-500-7457
TStaton@ccralaska.org